Quality Assurance
Quality assurance is a set of planned and systematic activities designed to provide confidence that products and processes meet specified quality requirements.
“Activities focused on providing confidence that quality requirements will be fulfilled.”
(Definition reproduced from the ISTQB Glossary. Copyright belongs to ISTQB.)
View the complete ISTQB GlossaryWhat is Quality Assurance?
Quality assurance focuses on preventing defects by improving development processes, standards, and practices rather than relying only on defect detection.
Process focused: Emphasizes preventing defects before they occur.
Continuous improvement: Encourages better development practices over time.
Organization-wide: Involves all project stakeholders.
Real World Example
A regulated product team is preparing a release where Quality assurance appears in reviews, test design conversations, or defect triage rather than as an isolated glossary word.
The risk is that the team treats Quality assurance as interchangeable with nearby ISTQB terms. That makes test scope blurry and can lead to weak evidence for the release decision.
The tester anchors the discussion in the official definition, asks where the concept appears in the product, and designs examples that show the difference between Quality assurance and similar ideas.
The page becomes useful in practice because Quality assurance is connected to a specific testing decision, not memorized as a detached definition.
Practice Questions
Question 1
Which statement BEST describes Quality assurance in the context of ISTQB terminology?
Question 2
A tester needs to explain Quality assurance to a non‑technical stakeholder. Which approach is MOST appropriate?
Test your knowledge with real ISTQB-style questions
You’ve learned Quality Assurance. Test your understanding with topic-specific questions in our Mock Exams.